Cancellation & Refund Policy

Our entire preparation process is built around our 11:59 PM order cut-off. This is the "point of no return" that allows us to start our 14-hour fresh process.

1. Cancellation (Full Refund)

You may cancel your order for a full refund at any time BEFORE the 11:59 PM cut-off on the day you place your order.

To cancel, please log in to your account, go to "My Orders," and select "Cancel Order."

2. No Cancellation (After Cut-Off)

Once the 11:59 PM cut-off passes, your order is locked, and our fresh preparation process begins.

We cannot accept cancellations or offer refunds for any order after the 11:59 PM cut-off has passed. This is because your items are already being prepared specifically for you, and the ingredients have been allocated.

We are committed to quality. You are eligible for a refund or a free replacement in the following cases:

• You received the wrong item.
• Your item arrived in a damaged or spoiled condition.
• An item is missing from your order.

Note: Our products are 100% natural with 0% preservatives. As stated in our Terms & Conditions, we are not liable for spoilage due to improper storage (not refrigerating) after a successful delivery.

For any quality or product issues, you must contact us within 24 hours of receiving your delivery.

1. Email us at info@recipeandmore.com or call us.
2. Provide your Order ID and the reason for your refund request.
3. You must include photos of the product (wrong item, damage, or spoilage) for us to review.
4. Our team will review your request and respond within 1-2 business days.
5. Approved refunds will be processed to your original payment method.

Since all orders are prepaid, once your refund is approved, it will be processed back to your original payment method (Credit/Debit Card, UPI, etc.) within 5-7 business days.

For any questions about your order or this policy, please don't hesitate to reach out.

• Email: info@recipeandmore.com
• Phone: (123) 456-7890